Posts by Beneva Group
At Port of Seattle, machine learning streamlines air cargo operations
The Port of Seattle may be more than 100 years old, but it’s learning some very new tricks. The government agency, which oversees Seattle’s seaport and the Seattle-Tacoma International Airport, is using artificial intelligence (AI) and computer vision (CV) for object detection and cataloging in the air cargo area of the airport to improve operational…
Read MoreBrandPost: Key to sustained digital transformation in 2020: People
Predictions about enterprise technology tend to be focused heavily on, well, technology. And why not? Without emerging technologies such as artificial intelligence (AI) and edge computing, genuine digital transformation would remain a pipe dream for most enterprises. But digital transformation requires more than cutting-edge hardware and software (though it needs plenty of both). As analysts…
Read MoreBank of America brings AI to equity capital markets
The financial services sector is no stranger to data analytics, but subjective, gut-based decision-making is still the norm in some areas. Take equity capital markets (ECM) bankers, who specialize in helping clients raise capital through initial public offerings (IPOs) and the like. Traditionally, ECM bankers have relied on relationships with investors and their expertise of…
Read MoreThe Journey Continues: Building the Next Generation of Manufacturing Talent
IndustryWeek columnist Larry Fast continues his quest to build manufacturing muscle in his hometown. Student-run Cardinal Manufacturing provides inspiration. In March of 2019 I wrote about my initiative to help transform my hometown (Winchester, Ind.) high school’s “metals lab” into a world class advanced manufacturing center (AMC). The model for it is based on my many years…
Read MoreIntelligent Robotic Process Automation Is Not Your Average Top 2020 Trend
Hidden behind the tsunami of expert predictions on the rise of intelligent robotic process automation (RPA) are sweeping changes for the customer and employee experience in every industry. Gartner analysts included RPA as a key component of “hyperautomation,” a major theme they wove into the firm’s top strategic technology trends for 2020. In a recent Gartner survey, respondents said the top…
Read MoreVerizon boosts customer service with NLP
Keeping customers happy is key to running a successful business, but with more than 100,000 inbound customer request comments per month, Verizon’s Business Service Assurance group was struggling to keep up. Each request had to be read and individually acted on until Global Technology Solutions (GTS), Verizon’s IT group, leveraged natural language processing (NLP) and…
Read MoreIf You Want Your Digital Transformation to Succeed, Align Your Operating Model to Your Strategy
Leaders, revising their five-year plans every quarter, are constantly seeking ways to reinvent their companies and stay ahead of the pack, given competitors of varying capabilities and scale and customers who expect more for less. For many companies, the answer is large-scale global transformation. Eighty percent of CEOs in one study claim to have transformations…
Read MoreWhy finance is ahead when it comes to business transformation
The era of tech-driven CFO is here, redefining finance management with technologies. Boards today believe CFOs don’t need to be accountants, instead, they look out for strategic, operations-minded finance chiefs as emerging technologies are invading office spaces. Traditional task like technical accounting is becoming a smaller role as emerging technologies such as RPA (Robotic Process Automation) is taking over. …
Read MoreIBM blockchain automates contract labor processes
Processing payments for thousands of contractors is an onerous task large enterprises grapple with as they hire outsiders for technical and business services. IBM licked this challenge using blockchain software to curb the costs and time it takes to process invoices generated by contingent labor workers. IBM’s Contingent Labor on IBM Blockchain automatically tracks time…
Read MoreFour Stages of a Successful Change Project
January 31, 2020 Heraclitus was wrong: Change is NOT the only constant. The failure rate of change projects remains constant as well, at about 70%. Every next failure would prompt publishing an article with a comprehensive list of steps to take and pitfalls to avoid in order to succeed – but not the root cause…
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