Aug 25, 2023
Maximizing Customer Value: How Reducing Lean Waste Improves Customer Satisfaction and Loyalty
In today’s business landscape, customer satisfaction and loyalty are paramount to success. One way to achieve this is…
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Aug 4, 2023
Lean in Government, a Comeback?
FEATURE – At a recent Lean Day, our editor was reminded of the immense potential of Lean Thinking…
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Jul 24, 2023
The 7-Year LPPD Journey of TechnipFMC
INTERVIEW – In this Q&A, the Chief of Transformation of oil and gas company TechnipFMC tells us about…
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Jul 21, 2023
Can We Still Learn from Toyota Suppliers in Japan?
FEATURE – Fresh of a study tour in Japan, the authors wonder if there is anything left to…
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Jul 14, 2023
Breaking New Ground in Product Development
INTERVIEW – Drawing on 33 years of experience working in product development at Caterpillar, the interviewee reflects on…
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Jul 3, 2023
Lean’s on the Menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to…
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Jun 26, 2023
How We Gradually Built Our CI Model
INTERVIEW – Cleveland Clinic has been on a lean journey for a few years now. In this interview,…
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Jun 23, 2023
New Ways to Address an Old Problem
FEATURE – Freeing up beds is an age-old problem for hospitals. The medical area of this Catalan hospital…
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Jun 19, 2023
Can We Still Learn from Toyota Suppliers in Japan?
FEATURE – Fresh off a study tour in Japan, the authors wonder if there is anything left to…
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Jun 16, 2023
Transforming our Business with Daily Management
CASE STUDY – By leveraging Daily Management (DM), Supergasbras was able to change its trajectory and add more…
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