Aug 25, 2023
Maximizing Customer Value: How Reducing Lean Waste Improves Customer Satisfaction and Loyalty
In today’s business landscape, customer satisfaction and loyalty are paramount to success. One way to achieve this is…
READ MOREAug 4, 2023
Lean in Government, a Comeback?
FEATURE – At a recent Lean Day, our editor was reminded of the immense potential of Lean Thinking…
READ MOREJul 24, 2023
The 7-Year LPPD Journey of TechnipFMC
INTERVIEW – In this Q&A, the Chief of Transformation of oil and gas company TechnipFMC tells us about…
READ MOREJul 21, 2023
Can We Still Learn from Toyota Suppliers in Japan?
FEATURE – Fresh of a study tour in Japan, the authors wonder if there is anything left to…
READ MOREJul 14, 2023
Breaking New Ground in Product Development
INTERVIEW – Drawing on 33 years of experience working in product development at Caterpillar, the interviewee reflects on…
READ MOREJul 3, 2023
Lean’s on the Menu
VIDEO INTERVIEW – This hotel in the Canary Islands is bringing lean to its Kitchen Department, hoping to…
READ MOREJun 26, 2023
How We Gradually Built Our CI Model
INTERVIEW – Cleveland Clinic has been on a lean journey for a few years now. In this interview,…
READ MOREJun 23, 2023
New Ways to Address an Old Problem
FEATURE – Freeing up beds is an age-old problem for hospitals. The medical area of this Catalan hospital…
READ MOREJun 19, 2023
Can We Still Learn from Toyota Suppliers in Japan?
FEATURE – Fresh off a study tour in Japan, the authors wonder if there is anything left to…
READ MOREJun 16, 2023
Transforming our Business with Daily Management
CASE STUDY – By leveraging Daily Management (DM), Supergasbras was able to change its trajectory and add more…
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