Feb 11, 2020
Intelligent Robotic Process Automation Is Not Your Average Top 2020 Trend
Hidden behind the tsunami of expert predictions on the rise of intelligent robotic process automation (RPA) are sweeping changes for…
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Feb 4, 2020
Verizon boosts customer service with NLP
Keeping customers happy is key to running a successful business, but with more than 100,000 inbound customer request…
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Feb 3, 2020
If You Want Your Digital Transformation to Succeed, Align Your Operating Model to Your Strategy
Leaders, revising their five-year plans every quarter, are constantly seeking ways to reinvent their companies and stay ahead…
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Feb 3, 2020
Why finance is ahead when it comes to business transformation
The era of tech-driven CFO is here, redefining finance management with technologies. Boards today believe CFOs don’t need…
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Feb 3, 2020
IBM blockchain automates contract labor processes
Processing payments for thousands of contractors is an onerous task large enterprises grapple with as they hire outsiders…
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Jan 31, 2020
Four Stages of a Successful Change Project
January 31, 2020 Heraclitus was wrong: Change is NOT the only constant. The failure rate of change projects…
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Jan 31, 2020
Operational Excellence Mixtape: January 31, 2020
The mixtape contains news, blogs, articles, resources, and links about creating value, continuous improvement, innovation, and leadership in…
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Jan 30, 2020
Predictive analytics help PPG customers prevent corrosion
Rundown and corroded industrial assets can have a detrimental effect on the bottom line. But for most companies…
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Jan 29, 2020
When Should We Lower a Target and When Should We Try Harder to Figure Out How to Reach It?
Today, I’m sharing a question from a reader who started their career at Toyota and now works at…
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Jan 29, 2020
7 digital transformation myths
The pace of change in business is forcing many companies to transform, often enabled by technology. This is…
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