Archive for August 2020
Operational Excellence in a Digital World
August 17, 2020 Traditionally in the Service Industry, Operational Excellence (OpEx) focused on the Operations function: Back and Mid Offices fulfilling the client’s request. Main focus was on decreasing handling and throughput time, with techniques like Lean Thinking, Six Sigma and Scientific Management. The goal was mainly to let humans work more efficiently. However, in…
Read MoreDigitizing industrial products at Cummins
Everything about Cummins is big. The Fortune 500 company manufactures engines for big vehicles, employs 63,000 people, generates $23 billion in sales, and operates all over the globe. With digital technologies making their way into Cummins’ products, much about this big company is changing all at once, including IT’s role in product engineering, the sales…
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