Breaking the Silence

FEATURE – By changing its attitude towards problems and welcoming them as opportunities to learn, this Colombian construction company has turned around its culture. Words: Ángela Bayona and Ivonne Paola Patiño In Constructora Bolívar, silence is our worst enemy. Although certain types of silence are good, others are worrisome – especially those that stem from…

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Solving Problems by Developing People

INTERVIEW – Top leaders at Chilean company Elecmetal talk to us about how lean has transformed their role in the organization and how capability development is fuelling change. Interviewees: The Elecmetal C-suite Interviewer: Roberto Priolo, Editor, Planet Lean Roberto Priolo: José Pablo, let’s start with you. In a previous article for Planet Lean, you discussed…

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One-Time Customer, Lifelong Customer

FEATURE – We start the new year with a reminder to put customers first, always. It is they who make our business and keep our lean initiatives true, says the author. Words: Michael Ballé Take a pen and the back of an envelope and sketch your business. Indulge me, here. Just draw whatever comes to…

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Digital Transformation Means Adopting a New Culture: Here's How To Do It

Opinions expressed by Entrepreneur contributors are their own. You’re reading Entrepreneur Asia Pacific, an international franchise of Entrepreneur Media. Today, 70 per cent of companies cite digital transformation as their most critical business development goal, making technology adoption and digital innovation top priorities for the path forward. Freepik Successful digital transformation involves more than following…

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The Year That Was

ROUND-UP – In his annual review of the best content we published, our editor looks back at 2022 and what this year was like for the Lean Community. Words: Roberto Priolo, Managing Editor, Planet Lean It is now a tradition that, at the end of every year, I look back at the past 12 months’…

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The Pursuit of Digital Transformation: Delivering Solutions That Solve

Opinions expressed by Entrepreneur contributors are their own. You’re reading Entrepreneur Middle East, an international franchise of Entrepreneur Media. The world of business is at a crossroads. Advanced digital infrastructure is crucial for digitalization of corporate and governmental sectors alike, for the effective adoption of new technologies in the wake of the internet of things…

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Waste? It makes our blood boil!

FEATURE – Thanks to lean, a primary care unit in Catalonia has streamlined its blood sampling process, improving the patient experience and the life at work for its staff. Words: Raquel Tena and Anna Vila The Catalan Healthcare Service – CatSalut – is carrying out an ambitious and pioneering project to improve patient outcomes across…

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Prioritize This Tool to Increase Customer Satisfaction During a Recession

Opinions expressed by Entrepreneur contributors are their own. As economists continue to debate whether or not a recession is in fact going to happen, many companies are busy developing strategic plans should this come to fruition, taking the “hurry up and wait” mentality and focusing efforts on becoming more efficient with their dollars. The past…

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Using Lean to Discharge Patients Before 12PM

FEATURE – This nurses-led experiment in Barcelona’s Hospital Clinic is proving successful in getting more patients discharged on time and avoiding surgery cancellations. Words: The Orthopedic-Traumatology Surgery team BACKGROUND In the context of the economic crisis of 2008, as it struggled to address the high demand for knee replacement surgery and a long waiting list,…

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Lean Thinking is Personal Development

FEATURE – In this interesting piece, the author explains how lean provided everyone, everywhere with a framework to work their intuition muscle and develop insights. Words : Michael Ballé By now, almost everyone is familiar with Daniel Kahneman System 1 and System 2 model. System 1 is intuitive, fast, reactive, and often wrong (although effective in…

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