Archive for April 2020
Digital KPIs: Your keys to measuring digital transformation success
By Clint Boulton Senior Writer, CIO | APR 22, 2020 3:00 AM PDT Ask a CIO how he or she quantifies the impact of their digital transformations and you may get a quizzical look. Most CIOs don’t have metrics for gauging the success of digital projects, such as new mobile apps or chatbots. But CIOs who fail to quantify these initiatives…
Read More6 habits of digital transformation leaders
April 18, 2020 By EY.com Companies investing more in new technology make more money. Here’s why, and how you can accelerate your digital transformation. Our latest research finds that companies that excel at digital transformation share six habits. Digital transformation leaders that exhibit these six habits enjoy better financial performance than companies that have yet…
Read MoreTo weather a crisis, build a network of teams
By Andrea Alexander , Aaron De Smet, Sarah Kleinman, and Marino Mugayar-Baldocchi Imagine you are a tenured CEO of a company. You have led your organization through many adverse events. You have followed a playbook, and moved to a “command and control” style to address the cascading effects of various perils. But now you’re dealing with a…
Read MoreBringing up Baby, the Lean and Agile Way
Stuck at home during a pandemic? Put your process expertise to use. Eric Arno Hiller APR 17, 2020 Coronavirus has changed a lot of things in America—especially in urban areas, where there are heightened precautions. It is even more chaotic when you have your first newborn baby, like my wife and me. Babies are…
Read MoreHow AI is transforming retail
The Digital CIO By: Zeus Kerravala, CIO Before the coronavirus hit, consumer expectations were already changing and creating challenges in the retail industry. And CIOs, who historically had little to do with developing new customer experiences, were increasingly being tasked with driving innovation. To deliver Amazon-like here-and-now products and services and build brand loyalty, they…
Read MoreLearning Lessons in Uncertain Times
Change management and lean, your time is now. Jill Jusko APR 06, 2020 We are living through some crazy, challenging and uncertain times. I am sitting here working from home because, like many of you, in the wake of COVID-19 our company is doing what it can to ensure employee safety and has encouraged us…
Read MoreToyota shares its ‘secret sauce’ to help D-FW nonprofits do more
By Sabrina Corsiga10:00 AM on Aug 30, 2019 Deep inside Toyota’s North American headquarters in Plano, there is a small group of dedicated professionals with a specific set of skills. Their sole purpose? To share Toyota’s “secret sauce” with society. This 16-person team, called the Toyota Production System Support Center (TSSC), shares Toyota’s culture of empowering…
Read MoreRethinking Lean in a Time of Social Distancing
Process and system designs need to adapt to keep workers safe. Beau Keyte APR 03, 2020 I was reading about March Madness shutting down when I received an SOS email from a plant manager. He had just shut down his plant for a couple of weeks and was concerned that much of the lean efforts…
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