Verizon boosts customer service with NLP
Keeping customers happy is key to running a successful business, but with more than 100,000 inbound customer request…
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If You Want Your Digital Transformation to Succeed, Align Your Operating Model to Your Strategy
Leaders, revising their five-year plans every quarter, are constantly seeking ways to reinvent their companies and stay ahead…
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Why finance is ahead when it comes to business transformation
The era of tech-driven CFO is here, redefining finance management with technologies. Boards today believe CFOs don’t need…
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IBM blockchain automates contract labor processes
Processing payments for thousands of contractors is an onerous task large enterprises grapple with as they hire outsiders…
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Four Stages of a Successful Change Project
January 31, 2020 Heraclitus was wrong: Change is NOT the only constant. The failure rate of change projects…
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Predictive analytics help PPG customers prevent corrosion
Rundown and corroded industrial assets can have a detrimental effect on the bottom line. But for most companies…
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7 digital transformation myths
The pace of change in business is forcing many companies to transform, often enabled by technology. This is…
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Need direction on your lean manufacturing journey? Listen to the data
Know you know, don’t assume By Jeff Sipes Listen. Can you hear the data speaking? Is it whispering ……
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Anheuser-Busch InBev brews data-driven transformation to lure talent
CIOs at large enterprises are quick to blame Silicon Valley stalwarts and startups for why they struggle to…
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RPA Center Of Excellence (CoE): What You Need To Know For Success
Tom TaulliContributor EntrepreneursI write about tech & finance. RPA (Robotic Process Automation) is software that helps to streamline tasks…
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