Digital Transformation Is a Must. Here's How the Voice of the Customer Should Help Drive It.
Opinions expressed by Entrepreneur contributors are their own. A retail shopper looking for a specific type of handbag….
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How Mental Schemas Have Us Jump to Solutions
FEATURE – Mental schemas help us to process information, but they often lead us to blindly jump to…
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The 5 Essentials of Operational Excellence
A Confusing Start to My Own Operational Excellence Pursuit Officially, I began my operational excellence pursuit almost 45…
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Five Lean Mistakes to Avoid
FEATURE – Based on her experience at Lean Institute Colombia, the author lists five common mistakes hindering a…
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Build a Chain for Learning
How do you create a continuous improvement learning culture? You build a Chain of Learning with the 7…
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Reflecting on Our 15-Year Journey
FEATURE – PL readers will likely be familiar with IOV, the cancer clinic in Brazil that’s become a…
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Lean Digital with Generative AI
FEATURE – This year, PL will try to understand what the future of work looks like in a…
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Creativity Unleashed
FEATURE – A lean coach from Argentina reflects on the transformations he has supported across Latin America and…
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Arrows and Loops – The Evolution of Our Management System
FEATURE – A senior executive of a Spanish hotel chain shares an example of how the organization’s management…
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Why Do Projects Succeed?
Now that we know Why Projects Fail, let’s talk about the practical steps and behaviors Project Manager must adopt…
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