The need for both KPIs and OKRs
Headline: “Business Metrics Gone Awry: The Dark Side of Relying Solely on KPIs” Subheading: “Corporate Missteps Highlight the…
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Harnessing Core Values for Success
This article is provided courtesy of theleanmag, a content partner of the Operational Excellence Society. Imagine steering a ship…
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Facts and Values: The Keys to Operational Excellence in Sales and Marketing
The leaders of B2B companies often face a conundrum in sales and marketing. Their products, services, and talented…
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Considering the Entire Employee Lifecycle
I wrote an article entitled “The Strategic HR Department” where I shared my thoughts on the characteristics of…
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Five core practices for OpEx
It’s all about the people… … the problem is, that seems hard… The joke often goes that managers…
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Safety Comes Third: A Contrarian Approach to Prioritizing Workplace Values
Several years ago I was at an Operational Excellence Conference here in Frankfurt. As with most talks, the…
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Establishing Kill Chains in Business Operations
In my book, “State of Readiness” is a brief discussion on “Effects Chains” (pgs 271-277); which is really…
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The Strategic HR Department
I have been in business, running a consultancy (XONITEK) since 1985. Besides it making me uniquely unemployable, I…
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Is Your Lean Office at Risk?
As I engage with both executive teams and board members around the country, I’ve come to gain a…
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Culture Change; What is it and Why Change It?
The COVID years of 2020 and 2021 notwithstanding, the subject of “culture change” has been a topic at…
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