Banking on Lean

We are sharing an exciting new video documentary mini-series from Planet Lean on Lean initiatives across the globe! Tune in for the next episode next week.

WEB SERIES – Episode 3 of our docuseries on lean in Brazil takes us to the second largest bank in the country. Learn how Bradesco is striving to improve its processes to provide more value to its customers using Lean Thinking.

Scripted, edited and narrated by: Roberto Priolo

In January, I visited Bradesco in its giant São Paulo headquarters to learn about the lean work taking place in the Service and Operations department. The organization is developing its people in the hope to change their mindset and encourage them to collaborate more actively and become problem solvers.

Thank you to Lean Institute Brasil for facilitating this visit.

THE NARRATOR

Roberto Priolo is Editor of Planet Lean and Head of Communications at Lean Global Network.

Original Article: https://planet-lean.com/banking-on-lean/