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Thoughts on Reopening Workplaces Safely

May 31, 2020

Republished from Mark Graban’s Lean Blog
By Mark Graban

I was asked by a writer for to share some thoughts on re-opening workplaces safely (or as safely as reasonably possible).

Here is that piece:

Key Steps To Assess When (And If) To Bring Employees Back To The Office

I tried to draw on Lean principles and methods, as well as Lean Startup thinking in my comments.

I also utilized thoughts from the executive team at KaiNexus as they talk through these issues.

How do we think about the productivity of employees and leaders who are working from home right now? How do we engage them in conversations about coming back to offices or other workplaces?

How do things different in healthcare settings?

One snippet:

“At KaiNexus, a Texas-based software company, the executive team agrees that the company has been 90 to 95% effective when working from home these past two months, compared to the old normal of most everybody working in the office. Customers are still being taken care of, and new sales and renewals continue to come in. Measures are important, but gut feel and qualitative feedback from employees and leaders matters a great deal as well. Not everything that matters can be measured quantitatively.”

I hope you’ll check out the piece.

What thoughts do you have about re-opening workplaces? What is your organization talking about? Leave a comment below…

After the interview, the CDC issued some new guidelines about re-opening office workplaces, as well.

Some of that guidance is based on the more recent understanding that the coronavirus is more often spreading through direct person-to-person contact than it is through picking up the virus from surfaces. See what the CDC has said about that.

As a reminder, I’m also doing a webinar on this topic for Entrepreneur magazine on Wednesday:

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Mark Graban is an internationally-recognized consultantauthor, and professional speaker who has worked in healthcare, manufacturing, and startups. His latest book is Measures of Success: React Less, Lead Better, Improve More. He is author of the Shingo Award-winning books Lean Hospitals and Healthcare Kaizen, as well as The Executive Guide to Healthcare Kaizen. He also published the anthology Practicing Lean that benefits the Louise H. Batz Patient Safety Foundation, where Mark is a board member. Mark is also a Senior Advisor to the technology company KaiNexus.

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