Operational Excellence Mixtape: July 31, 2020
Jul 31, 2020
Thanks as always to Ryan McCormick for this…
Healthcare — Creating Value for Patients
How do you talk to patients about treatment or results when they don’t have a phone? ER doctors gave cellphones to their patients. The results were stunning.
Work should be connected to purpose. A higher purpose brings a higher culture.
What’s better? Lean or agile? I’m not sure this is even a useful debate, as the underlying principles of lean management and agile are congruent. McKinsey suggests you need not choose because both approaches complement each other well.
Leading & Enabling Excellence
A challenge with problem solving is that it bums people out to talk about problems all the time. A study shows that intentionally sharing good news stories increases morale.
Picking wrong when hiring managers can have lasting devastating consequences. Be mindful of whom you put into leadership roles.
MIT Sloan Management Review has compiled a dozen great articles in 12 Essential Strategy Insights
Coaching – Developing Self & Others
If you’re feeling out of sorts or more regularly distracted during this lockdown period, you’re not alone. “Load theory” may be causing you to feel like your brain is turning to mush. Here’s how to help mitigate it.
Books, Podcasts, Videos
Having a “vision script” is more powerful and specific than a “vision statement”. But even if you have a compelling vision, you need to sell it the right way to the right people. Learn more in How to Sell Your Vision on episode 482 of Coaching for Leaders podcast.
Follow Ryan & Subscribe:
Stay In Touch.
Subscribe to our newsletter and exclusive Leadership content.
We respect your privacy and won’t spam your inbox