Transformation Talent Available – Immediately!

Recruiter Contact

Troy Wood

President

(317)-660-6339

Recruiter Contact

Nicole Clark

Candidate Development Manager

941-806-0868

Recruiter Contact

Tim Meier

Candidate Development Manager

941-900-4539

About

VP of Business Transformation

Presenting an exceptional candidate with a remarkable 20+ years of experience spearheading Strategy & Business Transformation, encompassing corporate strategy execution, program management, process enhancement, digital transformation, and change management. Their profound expertise as an Operations Executive extends to team cultivation, recruitment, streamlined operations, financial management, and Lean Six Sigma Master Black Belt proficiency, enabling them to deftly navigate challenges through effective communication and persuasion. This seasoned Candidates's skills in leadership development, problem-solving, and executive-level facilitation ensure seamless convergence of ideas and measurable outcomes. Notably recognized as a consistent High Potential, their positive attitude and ownership drive elevate team dynamics and consistently deliver outstanding top and bottom-line results. Embrace the opportunity to harness their strategic insights, change leadership acumen, and operational finesse, propelling your organization toward sustained growth, operational excellence, and a vibrant corporate culture

Achievements/ Highlights

Led a national (20+) solution team of customer systems engineers, complex solution consultants and business sales analysts in supporting sales teams to pursue traditional/non-traditional approaches to growing company market share -domestically and globally.
Developed 3-year “Lean Transformation Master Plan” with key milestones & tracking. Designed “Lean Leader Development Roadmap” consisting of 20+ modules of learning & application within 3 levels (fundamentals, technical, & strategic). Implemented Operational Excellence Steering Committee and provided structured coaching & guidance to the senior management team
Designed an “Organizational Excellence Maturity Model & Assessment Tool” using a 14-point diagnostic to identify gaps in vision & strategy deployment, leadership development, recruitment practices, talent management, problem solving, work culture, teamwork, recognition, communication, standards & discipline, customer focus, achievement of results, and commitment to excellence
Direct team of 45+ improvement professionals across Canada to work closely with cross-functional business leaders (SVPs & VPs) to execute process improvement projects, build internal CoE capabilities and support delivery of business outcomes through training, coaching, coordinating improvement activities & sharing best practices

EMPLOYMENT HISTORY

Vice-President, Strategy & Business Transformation

Reporting directly to President / CEO of GoCo, a national telecommunications company, next-generation managed network service provider offering business communication solutions to SMB and large-sized organizations across Canada, leading multiple teams to drive strategy deployment, PMO/execution, process transformation, IT project management, business systems roadmap (CRM, ITSM, Billing, etc.), business intelligence, customer surveys (NPS) and customer self-serve portal development (digital transformation).
Chief Strategy Officer role–responsible to lead & facilitatestrategyoffsite discussions and goal deployment framework to drive progress and action at every level of the company–buildingorganizationalfocus, alignment, accountability,and speed of execution.
Chief Transformation Officer role –responsible for multi-yeardigital transformation of end-to-end business processes, tools,and systems to converge 40+legacy tools acrosssales, marketing, order management, procurement, fulfillment, billing, & customer support into Salesforce (CRM)&Service Now (ITOM/ERP) andenabling CX digital transformation via reseller & customer self-serve portals

Vice-President, Mergers &Acquisitions Integration

Reporting directly to the President, driving revenue / EBITDA programs and strategic initiatives across the end-to-end value chain to improve sales performance, technology, operations, customer support and team engagement in order to support profitable growth.
M&A Integration Leader for 6 acquisitions (5 within 16 months) resulting in a new B2B technology brand/company supporting end to end activities across sales, marketing, operations, technology, finance, human resources and customer support.

Director, Sales Engineering & Complex Solution

Led a national (20+) solution team of customer systems engineers, complex solution consultants and business sales analysts in supporting sales teams to pursue traditional/non-traditional approaches to growing market share -domestically and globally.
Developed processes to improve sales performance by implementing Hoshin Kanri (strategy deployment), streamlining pre/post-sales processes, developing tableau dashboards (agile), win/loss reviews and driving sales process excellence and support